Cookie Policy
How we use cookies and similar technologies on our website
Last updated: 24/10/2026
1. What Are Cookies?
Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.
2. How We Use Cookies
We use cookies for the following purposes:
Essential Cookies (Always Active)
These cookies are necessary for the website to function properly:
- Session management: To keep you logged in and maintain your session
- Security: To protect against fraud and ensure secure connections
- Basic functionality: To remember your basic preferences
Analytics Cookies
We use analytics cookies to understand how visitors interact with our website:
- Google Analytics: To track page views, user behaviour, and site performance
- Heatmap tools: To understand which areas of our pages are most engaging
- Error tracking: To identify and fix technical issues
Marketing Cookies
These cookies help us deliver relevant advertising:
- Facebook Pixel: To show relevant property ads on social media
- Google Ads: To track conversions and optimise advertising
- Retargeting: To show you relevant properties based on your browsing history
Functionality Cookies
These cookies enhance your experience on our website:
- Preferences: To remember your search criteria and favourite properties
- Chat functionality: To enable our live chat feature
- Social media: To enable sharing of content on social platforms
3. Third-Party Cookies
Some cookies are set by third-party services we use:
- Property portals: Rightmove, Zoopla for property listings
- Social media: Facebook, LinkedIn, Instagram for social sharing
- Analytics: Google Analytics for website performance
- Maps: Google Maps for property locations
- Video: YouTube for embedded property videos
4. Managing Your Cookie Preferences
You can control and manage cookies in several ways:
Browser Settings
Most browsers allow you to:
- View and delete cookies
- Block cookies from specific sites
- Block third-party cookies
- Clear cookies when you close the browser
Opt-Out Tools
You can opt out of specific tracking:
5. Cookie Details
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| session_id | User session management | Session | Essential |
| _ga | Google Analytics tracking | 2 years | Analytics |
| _gid | Google Analytics session tracking | 24 hours | Analytics |
| fbp | Facebook Pixel tracking | 3 months | Marketing |
6. Impact of Disabling Cookies
If you disable cookies, some features may not work properly:
- You may need to re-enter information repeatedly
- Some personalisation features will not be available
- We won't be able to remember your preferences
- Some third-party integrations may not function
7. Updates to This Policy
We may update this cookie policy from time to time. Any changes will be posted on this page with an updated revision date.
8. Contact Us
If you have any questions about our use of cookies, please contact us:
- Email: hello@leonardjamesproperty.co.uk
- Phone: 01953 666780
- Address: Commercial House, Snetterton Park, Harling Road, Norfolk, NR16 2JU